DFW Airport CEO on the Value of Tech Investments for Swift Pandemic Recovery
Skift Take
Calculated investment in infrastructure and people are proving key to a winning formula for Dallas-Fort Worth International Airport, which lost 95 percent of its traffic during the pandemic.
Being ranked among the top 10 of the largest U.S. airports is no small feat, but it’s something that Dallas-Fort Worth International Airport has done repeatedly.
Traveler satisfaction in areas including check-in procedures and food and beverage put the Texas airport at the top this year. But that’s no surprise to Sean Donohue, who's overseen DFW as its CEO for nearly a decade.
"This Dallas-Fort Worth region is just on fire economically," Donohue said in a discussion with Skift founder and CEO Rafat Ali at Skift Aviation Forum in Dallas on Wednesday. "I’ve been here nine years and
