2020 Archives

Those unbelievable expansion numbers that Ritesh Agarwal used to rattle off? We won’t be hearing them again in 2020. The Oyo founder is forced to think of business sustainability. Let’s see if he’s adept at it.

Despegar doesn't follow the same playbook as the global online travel players. Charting its own path has worked for the Latin American agency. Expect Despegar to make a strategic acquisition this year to support its heady plans for growth.

It's a very small sample size at a very small travel company, but this study points to a possible way forward for the travel industry. If consumers can get a better idea of the environmental impact of their vacations, they can then make more informed decisions.

Much is at stake for global distribution systems and travel agencies as struggling Air India uses airline distribution as a means to stay afloat. The real winners and losers in this battle are still up in the air, with Amadeus back in the game after pulling out over a year ago.

At the typical airline, revenue managers take themselves very seriously. They don't like to do anything that could dilute their numbers. It's nice to see Alaska taking a fresh approach.

Earning consumer loyalty means more than giving them rewards. Subscriptions and memberships represent a compelling way for travel companies to create lasting relationships with consumers.

Booking sites' guests reviews on Google have been a highly charged issue for years. The latest is that Airbnb and TripAdvisor are willingly giving Google their guest reviews of vacation rentals, but they are busy figuring out how not to give away the store in the process.

Brazil’s CVC Corp.’s purchase of Argentina’s Almundo is a strategic move to increase its digital reach — but more importantly it helps CVC build even greater scale beyond its home borders.

This week in digital news, a lawsuit against TripAdvisor tests the limits of its responsibility to travelers, and check out our 2020 megatrends for a big-picture look at Google's role in travel, the future of payments, and more.

This week in tourism news, Skift released its annual megatrends list. For 2020, we predict among the trends a rise in subscription services, a continued focus on wellness, and an emphasis on protecting destinations — the latter of which could not come at a more crucial time.