The Year of Working Remotely: What Travel Companies Have Learned, and What’s Next?

Skift Take
Among many things, both infamous and otherwise, 2020 will be remembered as the year the travel sector pivoted to working remotely. Moving into 2021, companies will need to optimize the remote working experience for their teams.
Well before the pandemic, many companies started experimenting with offering one or two work-from-home days a week, especially for employees with long commutes. In 2020, working from home became a five-day-a-week way of life for almost half of the workforce. According to a study from the Stanford Institute for Economic Policy Research, 44 percent of the U.S. labor force was working from home by June. Even late-night talk show hosts were doing their monologues from home.
Part of any employer's responsibility is helping their employees feel engaged, secure and productive, but how can they do that in today’s remote working environment? To help us answer this question, SkiftX spoke with Rodrigo Furtado, senior solutions consultant with Rescue by LogMeIn, whose new visual engagement tool creates a frictionless experience and empowers support teams to be “in the room” with employees and customers.
ENGAGING REMOTE EMPLOYEES AND KEEPING THEM HEALTHY
It’s very easy to wake up in the morning, look at your phone, get up, and start working at 6 a.m., but that may not be the healthiest way to separate your work life from your private life.
“I like to prepare myself the same way I would if I were going to an office, with a shower, a coffee outside or in the garage, and then breakfast, before I come back to my desk and I’m ready to work,” Furtado said.