Can a Fast-Growing Oyo Patch Up the Early Cracks?


Skift Take

It’s raining doubts on Oyo Hotels & Homes, a far cry from the awe that was poured on its founder and CEO Ritesh Agarwal when he came in six years ago brandishing the simple belief that “everyone deserves a beautiful living space.” Can Oyo fix its apparent shortfalls?
Not a month goes by now without another negative report on Oyo, including an in-depth piece below by Skift Executive Editor Dennis Schaal, who exposed the hardships some owners in the United States face since signing on with the chain. What's more, a damning report last week by Nikkei Asian Review on how a massive shortfall in Oyo’s expansion goal in Japan has snowballed into a nasty labor dispute reflects the toxic mix and the price Oyo is paying for pursuing superfast growth. Cracks in the model have appeared. Can they be patched? The low-cost hotel giant is a real business, as Skift Senior Research Analyst Seth Borko’s deep dive into Oyo’s financials and strategy below — a required reading — shows. One thing Agarwal also has going for him is the talent around him, such as Aditya Ghosh, Oyo’s CEO for India & South Asia, who forme