New Corporate Travel Platforms Put Travelers First: What a Concept
Skift Take
Travel management startups are targeting employees at small businesses, in the hopes they'll influence management. This strategy is working, and even larger companies are starting to change the way they design their travel policies.
For decades, companies have chosen travel management agencies based almost entirely on cost and efficiency. These agencies, massive corporations like American Express Global Business Travel and Carlson Wagonlit Travel, design their services to appeal to company administrators, but improving the actual experience of travel is a pretty low priority. These legacy travel management agencies have a huge amount of market share and do business with some of the largest companies in the world.
The same agencies will likely stay industry leaders for years to come, but that doesn’t mean the space isn’t changing in significant ways. Lots of companies are beginning to see the importance of keeping b
