Marriott Loyalty Members Air Complaints and 3 Other Hospitality Trends This Week
Photo Credit: Lobby of the Marriott Waterfront Hotel in Baltimore, Maryland. Flickr / m01229
Skift Take
This week in hospitality, disgruntled Bonvoy members hope to spark change with a public complaint website, India's upscale hotel market is ripe for innovation, and the CEO of Booking Holdings explains his lack of surprise at Airbnb's latest acquisition.