This week in hospitality, disgruntled Bonvoy members hope to spark change with a public complaint website, India's upscale hotel market is ripe for innovation, and the CEO of Booking Holdings explains his lack of surprise at Airbnb's latest acquisition.
Hotel News Weekly Roundup
Throughout the week we post dozens of original stories, connecting the dots across the travel industry, and every weekend we sum it all up. This weekend roundup examines hotels.
For all of our weekend roundups, go here.
Activist Marriott Loyalty Members Launch Campaign to Air Complaints: The Bonvoyed campaign is certainly the most ostentatious attempt at drawing attention to Marriott’s latent IT issues. If it’s not careful, however, bonvoyed.com may face the same fate as United’s blocked customer activist website, untied.com.
India’s Luxury Hotel Sector Needs an Oyo-Like Disruption, Says Former Oberoi Boss: Thus far, disruptions in the hotel sector in India have occurred largely in the budget and economy segments. Former Oberoi-Trident President Kapil Chopra hopes to change that and take on the legacies with his Postcard Hotels & Resorts. Can he?
No Shock or Awe at Booking Holdings About Airbnb’s Buy of HotelTonight: Booking Holdings’ Glenn Fogel, whose background is in mergers and acquisitions, was undoubtably not surprised when Airbnb bought HotelTonight. We’d be shocked if he and others hadn’t kicked the tires.
Airbnb Signals IPO Might Not Come This Year: Airbnb was expected to be one of the most-anticipated of upcoming IPOs. But everyone may just have to wait a bit as the company digests a big new acquisition.
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Photo credit: Lobby of the Marriott Waterfront Hotel in Baltimore, Maryland. m01229 / Flickr