Amtrak Sleeper Car Attendant Brings Old-Fashioned Hospitality to the Rails


Skift Take

Business travelers and commuters may be Amtrak's bread and butter, but many leisure travelers have decades of warm feelings for its sleeper cars, and the old-fashioned hospitality they afford.

Amtrak may thrive on business travelers and commuters in the Northeast corridor, but many vacationers have a soft spot for Amtrak's long-distance routes. They may not have the same reputation as their counterparts in Japan, for instance, but the nostalgic appeal is strong: sleeping in a private cabin, eating pancakes while mountains and deserts roll by, and most of all, getting to know the other people on the train. [caption id="attachment_316330" align="alignright" width="173"] Amtrak sleeper car attendant Mary Malone has been working long-distance routes for nearly a decade. Photo by Amtrak.[/caption] Sleeper car attendants like Mary Malone keep that nostalgia alive. Born and raised in Chicago, Malone learned that Amtrak was hiring from a visitor to her church — Malone has been with Amtrak almost nine years now, a sleeper car attendant for the entirety. She’s currently working the Empire Builder — running from Chicago to Seattle and alternately Portland, Oregon — but she’s wo