Tzell Travel Advisor Turned Eric Clapton and Pink Floyd Into Fans of Her Tour-Planning

Skift Take
As a travel advisor focusing on the entertainment industry, Amy Keeling has been practicing personalization for years, although not in the way the tech world thinks about it. Keeling has become an expert in ensuring comfort for her roster of rock bands as she learned their unique preferences over the last 25 years.
The magic of a live Pink Floyd show may have seemed like a seamless burst of energy on stage, but the work behind the scenes to pull off the spectacular involved more than 100 people.
How those people — the band members, crew, technicians, promoters and endearing taggers-along — traveled across the country in unison nearly 25 years ago was a monumental task in itself.
“For me at the time, that was the most amazing thing,” said Amy Keeling, a travel advisor who has spent the last 27 years handling bookings for some of the world’s biggest rock bands.
It may have made the job a bit easier considering that she was a 24-year-old and a huge fan at the time.
'I'm Booking Pink Floyd'
“I thought, ‘Oh my god I’m booking Pink Floyd,’” Keeling recalled during an interview with Skift discussing her exhausting and star-filled career. "I was literally working 24/7 to get that done. That was the most amazing thing to me.”
Keeling, an advisor with Tzell Entertainment, has spent the last two-and-a-half decades working with clients, including Eric Clapton, Phil Collins, Judas Priest, Iron Maiden and AC/DC. During the earl