Onefinestay Looks to Personalization to Hook More Guests
Skift Take
It's about time Onefinestay leveraged some of the know-how from AccorHotels' concierge business. If done well, a personalized experiences product is likely to go down well with its guests.
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Personalization is a word that gets bandied around a lot in travel, but to mean anything it's got to make a difference.
Companies first need to obtain the right information and then they need to deploy it in the correct way.
Luxury vacation rental operator Onefinestay thinks it
