AccorHotels Is Working on a Smart Room That's Accessible and Personalized


Skift Take

That AccorHotels is using the Internet of Things and other innovative tech to create more personalized and accessible guest rooms is an idea we can definitely get behind. But we wonder what the company's plans might be to incorporate loyalty into the initiative. It would be crucial in adding value for Accorhotels, property owners, and guests.
If it seems as if nearly every major hotel company is working on a "smart" or "connected" hotel room powered by the Internet of Things, then it's because they are. The latest hotel company to be testing this smart hotel room concept is Paris-based AccorHotels. Damien Perrot, senior vice president of design solutions for AccorHotels, told Skift that the company is testing technology that uses voice activation and and the Internet of Things to make the hotel room experience more accessible and personalized. A model smart room at the company's Paris headquarters incorporates a variety of technologies and accessibility features to accommodate up to three guests at a time. They include: A Google Home voice assistant; A connected tablet that controls lighting, music, the bed headboard, curtains, TV, and other audiovisual equipment in the room; A special LED lighting system that senses motion at night to automatically turn on Sleep aids, like Dodow, described as a "luminous metronome that promotes both concentration or sleep," and a Dreem headband that has "brain energy sensors and a relaxation system;" and Aromatherapy aids like Sensorwake, which helps you wake up to a certain aroma, like coffee, tea, or a sea breeze, and Skinjay shower capsules tha