Air France-KLM Joins Rivals in Adding Distribution Surcharge
Skift Take
Air France-KLM had hinted at adding a distribution surcharge as far back as 2015, so the announcement doesn’t come as a surprise. What it does tell us is that airlines are increasingly confident that the positives of introducing such a fee outweigh any negatives.
Air France-KLM will follow the likes of Lufthansa and British Airways in adding a surcharge on sales made through the global distribution systems.
The change, which had long been suggested, is part of what the airline group is calling a “new distribution strategy”, which will see it take back more control of how it sells its products. This will involve more personalized offers, greater
