How Travel Managers Can Drive a Successful Hotel Booking Program
Skift Take
When travelers book hotels outside of their corporate travel program, companies lose out on savings opportunities and must overcome added challenges to keep their employees safe on the road. Luckily, there are steps travel managers can take to help lessen the problem.
Business travelers increasingly want to book hotel properties themselves. Sometimes called hotel leakage, the phenomenon of travelers booking hotels out-of-policy is a long and growing problem for corporate travel managers and travel management companies. Unfortunately, shifting distribution strategies by hotel properties are only increasing the challenge for those responsible for keeping employees safe on the road and making sure companies get the highest return on corporate travel investment.
Many business travelers today tend to be more loyal to the apps and digital platforms they use than to their corporate travel program. Travelers want to use the researching and booking tools
