American Airlines Reverses Plan to Shrink Legroom on Some Planes
Skift Take
In today's airline landscape, legacy carriers generally offer between 30 and 32 inches of seat pitch. Discount airlines give customers 28 or 29 inches. American Airlines had planned to shrink some seats to 29 inches, but customers complained. The plan is off. That's good news.
Perhaps it was the complaints from customers. Or maybe it was the recent stories and blog posts attacking American Airlines, with many arguing the carrier had crossed a line with its new plan to reduce legroom on some narrowbody planes.
But about a month after confirming plans to shrink seat pitch on its soon-to-be-delivered Boeing 737 Max aircraft, American Airlines said Tuesday it had altered the strategy to make it more passenger friendly.
The airline will not try match the legroom that Spirit Airlines and Frontier Airlines offer, as American had onc
