The Power of Automation — Skift Corporate Travel Innovation Report


Skift Take

Automation is already a big part of how travel management companies operate, and is set to disrupt other elements of business travel in the future.
The Skift Corporate Travel Innovation Report is our weekly newsletter focused on the future of corporate travel, the big fault lines of disruption for travel managers and buyers, the innovations emerging from the sector, and the changing business traveler habits that are upending how corporate travel is packaged, bought, and sold. Last week we weighed in on the corporate travel buzzwords we're sick of hearing, even if many in corporate travel think they represent the transformative change the industry needs. This week, we're thinking about a whitepaper from Euromonitor tracing the global race toward greater automation. Automation is already driving costs down for business travelers and enabling travel management companies to get smarter about travel spend and customer service. "Compared with other industries, the travel industry is well-placed to benefit from the new wave of automation, considering that servic