Emirates Ranks First in Launch of TripAdvisor's Review-Based Global Airline Rankings
Skift Take
Travelers are entitled to their own opinions, and it makes sense that Emirates is the overall No. 1. But does Aeroflot truly have the world's best business class product?
The world's travelers — at least those who write reviews and ratings on a popular website— prefer Emirates, Singapore Airlines and Brazil's Azul Airlines, according to new rankings released Monday by TripAdvisor.
These are the first airline ratings for TripAdvisor, which in 2016 began soliciting reviews from flyers. On the site, passengers rate airlines on several factors, including legroom, customer service, cleanliness, food and beverage, and in-flight entertainment. Just as with hotels, travelers also can give each airline an overall score between one (the worst) and five. Passengers may write short — and sometimes nasty — reviews of their experiences. Many of the largest airlines already
