United Airlines CEO Is 'Not Happy' With Delays at Polaris Seat Manufacturer
Skift Take
United is being coy about what Zodiac's production issues mean for its new Polaris seats, but we can assume it's probably not good news for the airline.
For months, United Airlines has teased customers with advertisements for its new Polaris class seats, featuring all the goodies international premium customers expect, like direct-aisle access, a high-definition television monitor, and cubbies for storage.
But Zodiac, the European firm that makes those seats, is having fiscal and operational challenges, and its relationship with United is suffering, the airline's CEO admitted Tuesday.
In guidance issued Tuesday, Zodiac warned investors it was having "industrial issues" in the United K
