Skift Travel Megatrend for 2016: Partnership Time for Hospitality in the On-Demand Economy
Skift Take
Hotels are watching guest behavior closely and identifying opportunities to both connect them closer with services they already use and cut out services that have become superfluous.
In January we launched our annual package, Megatrends Defining Travel in 2016, where we identify the global trends in travel in 2016 and beyond.
Hoteliers understand that on-demand technology is changing passenger and guest expectations around service and responsiveness. They also know that it’s better to partner with existing on-demand providers than to try to create their own services.
Getting Ready
Implementation is moving in two key directions: plug-in infrastructure and external service providers to on-site guests.
Plug-in on-demand infrastructur
