2015 Archives

Barring complications, it looks like Travelocity will become the newest Expedia Inc. brand fairly soon.

Guest expectations are evolving and more hotel marketers are realizing that they can no longer rely on a one-to-many messaging approach. Could automated messaging be the key to improving brand loyalty and guest relations for hotels?

It's a great convenience for travellers to cut down the delays on arrival.

Holidays are a stressful time for most travelers. Airlines took the opportunity to be present by introducing their crew members, showing customer appreciation, and entertaining travelers.

No doubt certain airlines and passengers will have something to say on how we could have made this rating system better, but we feel it’s a good start. Operators are standing by to take your calls with comments, but they don’t work for us and they may have no idea what you’re talking about.