2015 › November

Hotels need to start using the data they're collecting to make smart and personalized marketing decisions in order to stand out from the competition.

Everyone knows that being nimble enough to test and introduce new technology is a tremendous advantage. Behind the scenes, though, Expedia got good at another skill -- moving really fast to identify and make acquisitions.

Jetsetter still sees value in flash sales but it is such a small part of parent company TripAdvisor's overall business that it saw value in farming out that part of the business to Secret Escapes, which focuses on flash sales 24/7.

Marriott gets a bit of flash, while Starwood gets some leadership (again) that's interested in innovation.

Thinking about business and leisure travelers as polar opposite groups doesn't benefit anyone anymore and never really did. Both traveler types want the human touch, convenience and of course a few creature comforts during their trips.

Elite SkyMiles members are about to lose a whole lot of premium economy privileges.

A summer influx of refugees would have devastated an already fragile Greek economy, but the offseason unrest will have an still unknown impact for the coming months.

Airbnb launched the "Business Travel Ready" program to help hosts better develop the guest experience for executive travelers.

These are the aviation travel trends we were talking about this week.

These are the tourism trends we were talking about this week.