US Airways' Lie-Flat Seats are Transatlantic Travelers' Biggest Concern
Skift Take
Now, if US Airways would pay a little more attention to their relatively low-paying passengers in coach, that would be something.
There are in-flight meals, entertainment, access to Wi-Fi and airport lounges, but what tops the list of product concerns among transatlantic-flying business travelers? Simple: Lie-flat seats.
Thus said Scott Kirby, US Airways' president, in citing a 16% uptick in business-class demand, with particular strength in Europe, during the airline's second quarter conference call yesterday.
If all goes as planned in getting approvals for the merger with American Airlines,
