Will American Airlines new boarding process lead to free-for-all at the gate?
Skift Take
The airlines created boarding chaos, with passengers trying to stuff bags in overhead bins to avoid checked-bag fees, and now they are trying to figure a way out of the mess (while keeping the fees, of course).
Give American Airlines credit for trying a new method to board passengers more quickly. Airlines constantly tinker with the boarding process, and this time American says it has found a way to cut an a
