First read is on us.

Subscribe today to keep up with the latest travel industry news.

Gatwick boss decries state of airport shuttle while ignoring state of airport


Skift Take

Next time Gatwick's boss wants to distract from his failures by slamming the conditions of the ever-so-helpful shuttle that connects flyers between the airport and the city center, he should ease up on the hyperbole. Nobody thinks they're spotless, but they're also not "third world."

Remember that time you took the Gatwick Express into town, only there weren’t any seats left, so you had to sit on the roof? Or the time you were delayed for two hours because a farmer was herding his cows across the line at East Croydon, and all the local traders popped up to sell you trinkets?

No, of course you don’t, because these things don’t happen on the Gatwick Express. (We’re not entirely sure they happen anywhere, in fact: we’ve shamelessly nicked them from various Michael Palin travelogues dating from the early 1990s.)

That, though, hasn’t stopped Sir Roy McNulty from slating the Victoria-Gatwick rail link as “veering towards Third World Conditions”

Up Next

Hotels

How Data Quality Issues Impact Global Hospitality Operations

There are wide discrepancies in data quality for hotel transactions across global regions, with the largest occurring in Asia-Pacific. Because hotels and agencies need to harness data quality to thrive, they must take a more nuanced regional approach to monitoring potential issues.
Sponsored