Southwest wants extra help handling baggage -- minus the unions
Skift Take
When you make your baggage handlers central to your advertising campaign you need to be ready for them to take a stand when they see their power being weakened.
Union representatives say Southwest Airlines customers would receive second-class service if the company -- the busiest air carrier at McCarran International Airport -- hires outsourced labor to supplement its workforce.
Members of the Transport Workers Union Local 555 distributed leaflets on Southwest's proposal to outsource work Thursday near McCarran's Terminal 1 baggage claim area and asked customers to complain to the company.
"Quite simply, they (customers) aren't going to receive the legendary service Southwest
