United Airlines fined $130K for holding passengers for 5-hour delay
Skift Take
Many DOT fines result from airlines’ on-the-ground operations failing to carry out small steps, which suggests better communication could results in savings of thousands of dollars.
Chicago-based United Airlines was fined $130,000 by regulators for not informing passengers they could leave the airplane after a flight from Chicago's O'Hare International Airport to Japan was delayed for about five hours last May, the Department of Transportation said Monday.
The airline vi
