Opinion: Hey travel industry, your disabled customers need a little love
Skift Take
Key to this argument is that laws will do little to change the attitude of travel industry workers so the shift must come from the top of corporations and trickle its way down.
“What’s the matter, can’t you see or something?” barks the security guard at Heathrow Airport. A small part of me dies with embarrassment.
As a solo, visually impaired traveler, Heathrow is
