Travel agents are back with double digit growth -- in a parallel universe


Skift Take

Agents certainly have a place in the travel process, but there's little relation between that true place and what this UK survey is trumpeting.
This flies in the face of both logic and common sense: A new survey says that the percentage of people using travel agents is increasing in England. Not only are the numbers supposedly up, they're up 10 percent over the last two years. Even better? Young people are apparently the biggest fans of travel agents! Photo by Cybertoad Before you think you're living on a different planet, take a look at who's behind the survey: ABTA, the Association of British Travel Agents. So lets get to the release: The percentage of people booking a foreign holiday through a high street travel agent has grown from 17% in 2010, to 25%