The next wave of hotel amenities is focused on technology
Skift Take
Wi-Fi is expensive for hoteliers, but it guarantees a high return on investment as guests are apt to elect hotels with the service. Introducing other gadgets is more difficult as they quickly become outdated.
The focus for most hoteliers is creating value for customers while also following through with brand standards. And much of that emphasis is focused on technology amenities. Van Amerongen said in rou
