DOT fines British Airways $250,000, played hide and seek with fee disclosures


Skift Take

The DOT is especially sensitive these days to airlines' violations of transparency rules, especially since a stronger full-fare advertising rule went into effect in January 2012.
The DOT slapped British Airways with a $250,000 fine for violating rules on full-fare advertising and baggage handling reimbursements. The DOT also ordered the airline to discontinue such practices. Among the transgressions, the DOT stated that British Airways: Promoted award travel in email