Delta cuts off another loyalty tracker, axes access to TripIt Pro
Skift Take
Delta says it wants to improve the customer experience by participating in the Apple Passbook program, but it risks alienating these same customers already using TripIt Pro and AwardWallet.
On the heels of Delta Air Lines forcing AwardWallet to cry "uncle," TripIt began informing its members of its premium TripIt Pro service today that it could no longer track their Delta SkyMiles accounts.
In emails to members, TripIt stated: "Delta has restricted access to SkyMiles accounts by third-party services. As a result, TripIt Pro can no longer track your Delta SkyM