Welcome to the airport of the future: bag tagging and boarding attendant not included
Skift Take
Airlines are laying the groundwork for the next big step in the increasingly automated airport experience: a trip from the curb to the plane without interacting with a single airline employee.
For years, travelers have been checking in online or at airport kiosks, and more recently, airlines have converted paper boarding passes into electronic ones. Now carriers are turning to technology that enables travelers to check their own bags and scan those boarding passes—but not always without snags.