Consumer Reports' hotels reader survey says that beds are top concern
Skift Take
Prices in the U.S. are up this year, but in return properties are offering more suites at all price points and have made investments in comfortable beds they want to brag about.
For its July issue, Consumer Reports asked more than 22,000 readers about their stays at 44 chains. It found scores for service, hotel upkeep and the check-in and checkout process had improved since 2
