Heathrow Baggage System Wreaks Havoc for Passengers

Skift Take
If the baggage retrieval system in Heathrow's Terminal 5 is state of the art, then it's time for an art revolution.
Tens of thousands of passengers who have flown through Heathrow’s Terminal 5 since last Thursday face days of delays before they see their luggage. Again.
In its official statement, Heathrow states:
“We have been experiencing intermittent issues with the Terminal 5 baggage system which has caused some bags to be processed manually. While passengers can currently check-in bags as normal, you may wish to carry essential items in hand baggage where possible.
"Flights are still operating as normal. Our engineers are closely monitoring the system. Manual processing led to some bags