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Why Airports Are Tracking Your Smartphone Use While You Wait for Flights

Eliza Ronalds-Hannon

Photo Credit: A giant cell phone in Terminal D at the Dallas Fort Worth International Airport.  Flickr / Kevin

Skift Take

The trove of info from these tracking programs may shorten wait times for passengers, but it will definitely pay off financially for airports.

More airports are monitoring data from passengers' cell phones use as part of the quest to improve operations. Looking to get 'smart' about how they manage passenger flow, the airports in Toronto and Copenhagen, among others, track the Bluetooth and Wi-Fi signals

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