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Travel Advisor Resources After Sri Lanka Attacks: Reducing Client Risk

  • Skift Take
    The recent terrorist attacks in Sri Lanka underscore the need for addressing traveler safety. While mitigating risk does not come with the same obligations for leisure travel advisors as it does for those on the corporate side, there are still steps they can take to protect clients.

    While leisure travel advisors may not have the same level of obligation that corporate advisors do in keeping travelers safe, the recent terrorist attacks in Sri Lanka raise questions about what they can or should do to minimize risk for their clients. It’s an important issue, given that tourist destinations can be susceptible to terrorist activity.

    In this newsletter, Skift looks at some of the government and commercial resources that advisors and their clients can turn to for safety assistance. Among these is the U.S. State Department’s Smart Traveler Enrollment Program, in which travelers can register their itineraries and contact details with a U.S. embassy or consulate in the destination.

    The service provides updates on travel risks in the destination and helps the embassy contact the traveler in the event of a natural disaster, civil unrest, or other emergency. In addition, a number of private companies provide safety-related services that travel agencies can offer their clients.

    For more coverage of pertinent issues, click here.

    Any suggestions for the coverage you would like to see are welcome. Feel free to contact me at mbl@skift.com.

    — Maria Lenhart, Travel Advisor Editor

    Featured Stories

    Tight security in Sri Lanka. Associated Press

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    Theme Park Operator Parques Reunidos Gets $703 Million Takeover Approach: With two of the company’s minority shareholders on board, this bid looks like it has a good chance of succeeding. But will any of Parques Reunidos’ rivals fancy getting involved with their own bids?

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    Alaska Air Slows Its Growth as It Focuses on Absorbing Virgin America: Alaska has always been a growth airline. But after acquiring Virgin America, the growth slowed slightly. Next year, the growth should pick up again. That should be good news for customers, as more capacity can spur lower fares.

    Rising Costs Catch Up to Spirit Airlines: In many ways, the airline had a solid quarter, but some potential long-term issues are starting to emerge, casting doubt on future performance.

    Skift Travel Advisor Editor Maria Lenhart [mbl@skift.com] curates the Skift Travel Advisor Innovation Report. Skift emails the newsletter every Tuesday. Have a story idea? Or a juicy news tip? Want to share a memo? Send her an email.

    Photo Credit: Security personnel standing guard in Sri Lanka after Easter attacks. Travel advisors have resources to try to keep travelers informed about security risks. Iain Marlow / Bloomberg
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