Video: Building Brand Loyalty Through Storytelling and Technology

The recent Skift Hospitality and Marketing Summit brought together leaders from all levels of hotel operations to look at the critical consumer trends, marketing strategies, shifts in the guest experience, operational hurdles and labor shortages, and the latest distribution tactics to consider at this important mid-point in the year.

This session features a discussion with Klaas van Lookeren Campagne, CEO citizenM, and Skift’s Senior Travel Tech Editor Sean O’Neill at Skift Hospitality and Marketing Summit on June 16, 2021.