Skift Take
Room service is a money-losing proposition for many hotels, but it is often among the pleasures of a getaway or a business trip away from home. Will other hotels follow? Probably. Will most hotels retain room service? Definitely.
The New York Hilton Midtown is the largest hotel in the city, with nearly 2,000 rooms. In August, it will earn another distinction: It will discontinue room service.
The move will eliminate 55 jobs. It could also ignite an industrywide trend. Other hotels, such as the Hudson in New York and the Public in Chicago, are already nibbling at the concept, offering meals delivered in brown paper bags.
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