Skift

Airlines

Discount airline fined for not letting customers unsubscribe from mailing lists

  • Skift
    • Skift Take
    It took an AU$110,000 fine for Tiger Airways to learn the difference between persistently reaching out to customers and spam.
    — Skift
    View on Skift.com

    Discount airline Tiger Airways has been handed an AU$110,000 fine, and has given an enforceable undertaking to the Australian Communications and Media Authority (ACMA) for not allowing its customers to unsubscribe from email mailing lists.

    The ACMA said that it had warned Tiger several times, and that the company had received repeated complaints from customers that its marketing emails did not let customers unsubscribe from the mailing list. Tiger said in a statement that it deeply regrets the mistake.

    Subscribe Now

    Already a member?

    Already a member?

    Subscribe to Skift Pro to get unlimited access to stories like these

    Subscribe Now

    Already a member?

    Up Next

    Airlines

    Australian Airline Bonza Cancels All Flights Leaving Thousands of Passengers Stranded

    Bonza sought to shake-up the establishment by bringing low-cost travel to smaller towns and cities across Australia.

    Gordon Smith | 1 week ago

    Tour Operators

    Climate Change Comes for the Great Barrier Reef

    Today's podcast looks at the dying Great Barrier Reef, a new exec at Airbus, and better pay at Delta.

    Skift | 2 weeks ago

    Tour Operators

    The Great Barrier Reef’s Mass Bleaching Disaster: Can Ecotourism Help?

    The Great Barrier Reef is experiencing its fifth coral bleaching event in eight years. Surprisingly, tour operators are crucial in providing the research the government needs to save the treasure.

    Jesse Chase-Lubitz | 2 weeks ago

    Exit mobile version