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Airlines

Welcome to the airport of the future: bag tagging and boarding attendant not included

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    Frequent fliers may happily breeze through airports’ new self-tagging baggage systems and self-boarding gates, but airline employees are worried where they’ll end up after the cost-cutting technology become commonplace.
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    Airlines are laying the groundwork for the next big step in the increasingly automated airport experience: a trip from the curb to the plane without interacting with a single airline employee.

    For years, travelers have been checking in online or at airport kiosks, and more recently, airlines have converted paper boarding passes into electronic ones. Now carriers are turning to technology that enables travelers to check their own bags and scan those boarding passes—but not always without snags.

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