This sponsored content was created in collaboration with a Skift partner.The Covid-19 pandemic has taught the travel industry a number of lessons about what’s been working and what hasn’t been working when it comes to how the sector traditionally operates. For example, it has exposed the fact that travel and hospitality brands need to start … Continue reading Executive Q&A: Why Covid-19 Will Bring a Shift Toward Personalized, Experiential-Based Loyalty Programs