Expedia Plans to Use Artificial Intelligence for Customer Service

How does one of the largest players in global travel view the burgeoning field of¬†artificial intelligence? As the tech world salivates over its game-changing potential,¬†Expedia Inc. CEO Dara Khosrowshahi said the company plans to first use artificial intelligence for customer service rather than for something like trip-planning. “For me to be able to message Expedia … Continue reading Expedia Plans to Use Artificial Intelligence for Customer Service