Expedia Plans to Use Artificial Intelligence for Customer Service

How does one of the largest players in global travel view the burgeoning field of artificial intelligence? As the tech world salivates over its game-changing potential, Expedia Inc. CEO Dara Khosrowshahi said the company plans to first use artificial intelligence for customer service rather than for something like trip-planning. “For me to be able to message Expedia … Continue reading Expedia Plans to Use Artificial Intelligence for Customer Service