In creating the new United Airlines business class layout, designers at Acumen, a London-based consultancy that also delivered Etihad's Residence suite, did something few thought possible. For United's new Polaris cabin, Acumen's designers figured out how to replace United's two current business class configurations, which require many passengers to step over seat-mates to reach the aisle - … Continue reading The Unexpected Micro-Revolution Behind United Airlines' New Business Class Seat