For all of our trends roundups, go here.
>>“Airline passengers want what they want. Sometimes they want the same thing. And sometimes they don’t:” Airlines and Partners Grapple With What Passengers Say They Want Now
>>Will other airlines follow in this new frontier or just circle their wagons?: Virgin America Adds Spotify and New York Times as Latest Perks in In-Flight Wi-Fi Race
>>Skift asked IATA’s Director General Tony Tyler for his thoughts on the antagonism that exists between passengers and airlines: Passengers Get What They Pay For Says IATA’s Outgoing CEO
>>In-flight Wi-Fi, with satellite service coming, is going go to get a helluva lot better: Gogo CEO Doesn’t Care Whether the Future of Wi-Fi Is Free or Not
>>A return to the commission model for agents selling flights is not the solution to the woes of the contemporary retail travel agent: Travel Agents Want Commission for Selling Airline Ancillaries
>>American Airlines has a problem that it shares with travel startups: the infrequent traveler: American Airlines President on the Problem of the Infrequent Flyer
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