Corporate Travel

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Furloughed Corporate Travel Agents Receiving Training for New Roles for Recovery Mode

Furloughed Corporate Travel Agents Receiving Training for New Roles for Recovery Mode

Matthew Parsons, Skift

It's unclear how many travel companies are training staff on furlough, but with a potential uptick in travel in the coming months and complex bookings on the horizon, it could pay to get preparations in place.

4 weeks ago

The California Travel Agency That Is Staying Way Too Busy

The California Travel Agency That Is Staying Way Too Busy

Matthew Parsons, Skift

California was ahead of the curve when it consolidated its travel program in 2010. That decision is paying off during the pandemic as it quickly reacted to housing at-risk healthcare workers, and its effectiveness may prompt other states to follow suit once the crisis passes.

4 weeks ago

Hotels Using Virtual Tours to Woo Corp Travel Managers

Hotels Using Virtual Tours to Woo Corp Travel Managers

Matthew Parsons, Skift

Whether it's Zoom, FaceTime or VR, it's essential that hotels continue offering site visits to travel managers and meetings planners to plan for growth in the coming months.

4 weeks ago

Sponsored
Executive Q&A: An Inside Look at American Airlines and IHG’s New Business Travel Partnership

Executive Q&A: An Inside Look at American Airlines and IHG’s New Business Travel Partnership

IHG + Skift

American Airlines and IHG partner to tap into the business opportunity of small- and medium-sized businesses by offering more value to companies that are members of both corporate travel programs.

6 months ago

Airlines Turn to Corp Travel Pitches After Securing Bailouts

Airlines Turn to Corp Travel Pitches After Securing Bailouts

Matthew Parsons, Skift

Any future messaging will need to deliver on the promises, otherwise airlines risk losing loyalty in the long term.

4 weeks ago

7 Questions Corp Travel Buyers Should Ask About Airbus’ New Way to Hedge Volatile Airline Tix Prices

7 Questions Corp Travel Buyers Should Ask About Airbus’ New Way to Hedge Volatile Airline Tix Prices

Matthew Parsons, Skift

Airbus' decision to launch a new product in the middle of a crisis might seem strange, but travel buyers, corporations and airlines will likely be receptive to anything that can help insure them against suffering such big losses again.

1 month ago

Corp Travel Managers Tackle Virus Immunity Certifications Before Putting Workers Back on the Road

Corp Travel Managers Tackle Virus Immunity Certifications Before Putting Workers Back on the Road

Matthew Parsons, Skift

The hunt is on for a silver bullet that rubber stamps an employee's immunity to Covid-19. Only then will corporations be able to kickstart their business travel.

1 month ago

Travel Industry Needs to Regain Customer Trust, Warns New President of Expedia’s Egencia

Travel Industry Needs to Regain Customer Trust, Warns New President of Expedia’s Egencia

Matthew Parsons, Skift

With so much change at the top, there's a risk corporate clients are nervous because the last thing they need in a crisis is more uncertainty. There could be further operational streamlining ahead. If so, Ariane Gorin will have to balance more change with reassuring clients that Expedia Group is a steady ship.

1 month ago

Airline Direct Selling Through Travel Agencies May Prove Its Worth After the Crisis

Airline Direct Selling Through Travel Agencies May Prove Its Worth After the Crisis

Matthew Parsons, Skift

A crisis brings out either the best or worst in people. Technology is no different, and so-called New Distribution Capability could have a new lease of life.

1 month ago

Why It’s Time to Reboot the Corporate Travel Agency Business Model

Why It’s Time to Reboot the Corporate Travel Agency Business Model

Matthew Parsons, Skift

The transaction fee has been the staple of the corporate travel industry for years, but it looks like the crisis has exposed a weakness that needs fixing.

1 month ago

The Corporate Travel Startups Breaking Through the Crisis

The Corporate Travel Startups Breaking Through the Crisis

Matthew Parsons, Skift

A lot of questions need answers right now, and those startups with the correct ones will make their mark once the pandemic is over. The entrepreneurial spirit is needed now more than ever.

2 months ago

U.S. Relief Package Fails Larger Corporate Travel Agencies: Travel and Transport CEO

U.S. Relief Package Fails Larger Corporate Travel Agencies: Travel and Transport CEO

Matthew Parsons, Skift

Kevin O’Malley has joined forces with the biggest agencies in a new lobbying group, but with the virus escalating, it's not guaranteed they'll be able to bend the ear of Washington.

2 months ago