Isaac Carey, Skift
When it comes to tech, most travel management companies have focused on improving the user interface or putting in more automated features. Instant messaging hasn’t been high on the list, but thankfully that’s starting to change.
1 month ago
Isaac Carey, Skift
The number of people with disabilities in the United States is growing as the population ages, and accessibility is becoming an increasingly important issue for travel companies.
1 month ago
Isaac Carey, Skift
Despite the growing number of people with disabilities in the United States, it's still a challenge to find clear information about accessibility while traveling. This may make traveling so difficult for employees with disabilities that many choose to do it as little as possible.
1 month ago
TripActions + Skift
What’s in store for the business travel sector in 2020? Our newest trend report, created in partnership with corporate travel management leader TripActions, offers a prediction on the 10 trends that will have the biggest impact on business travel in the year ahead.
1 month ago
Isaac Carey, Skift
Serko made its first moves into the U.S. about a year ago, but the company still has a long way to go before it it is established in the North American market. Its newest partnership with Booking Holdings should help it become a global company.
2 months ago
Isaac Carey, Skift
Employee engagement is a hot topic in both the business travel space and the events space. The problem is that no one has yet figured out how to accurately track it.
2 months ago
Isaac Carey, Skift
Now that Zeno is well-established in Serko's home market, the next step is to bring that same popularity abroad. The travel management company is forming partnerships with major players to help it gain traction in the U.S. and Europe.
2 months ago
Isaac Carey, Skift
The link between business travel and burnout is clear, with more frequent travelers experiencing higher levels of stress than infrequent travelers. Risk management companies are getting a view of this problem firsthand.
2 months ago
Isaac Carey, Skift
Risks involving anxiety and depression are making up a larger and larger chunk of first calls to risk management companies. This trend likely won't slow until companies make fundamental shifts to their corporate culture.
2 months ago
Isaac Carey, Skift
Avis could learn a few things from Hertz's strategy of investing in tech and operations.
2 months ago
Isaac Carey, Skift
Hertz recently upgraded its internal and fleet management systems, helping it overcome the hurdles that are bogging down Avis.
2 months ago
Isaac Carey, Skift
Customer service is a key aspect of business travel. Kayak doesn't do customer service so that may not go over well. That being said, the company's massive inventory and simple user interface may help it gain traction with small businesses.
3 months ago
