Cars

Uber Launches Rewards Program for Most Loyal Customers

Uber Launches Rewards Program for Most Loyal Customers

Eric Newcomer, Bloomberg

Uber's launch of a loyalty program explains why Lyft appears to have rushed out a similar announcement earlier this week. Neither company is being generous with details, but at least Uber has committed to officially launching in nine cities this week.

22 hours ago

Lyft Will Launch a New Loyalty Program Ahead of Sharing Rivals

Lyft Will Launch a New Loyalty Program Ahead of Sharing Rivals

Grant Martin, Skift

Details are still sketchy but as of December, Lyft has officially committed to launching a broad consumer loyalty program.

3 days ago

Avis’ Misplaced Optimism in Europe Muddles Car Rental Recovery

Avis’ Misplaced Optimism in Europe Muddles Car Rental Recovery

Andrew Sheivachman, Skift

Car rental companies are preparing for the future of mobility, even as their recovery continues to be a slow process. Renting a car remains mostly annoying but the experience will improve soon thanks to apps and more customer-centric design.

6 days ago

Satisfaction With Rental Cars Is Rising as Costs Stay in Check

Satisfaction With Rental Cars Is Rising as Costs Stay in Check

Justin Bachman, Bloomberg

Some travelers are more satisfied with rental cars, but that doesn't mean the industry's challenges are in the past. Uber and other ride-hailing companies are still dominant in some markets.

1 week ago

Here’s Why Hyundai Is Investing Another $250 Million in Ridehailing Service Grab

Here’s Why Hyundai Is Investing Another $250 Million in Ridehailing Service Grab

Raini Hamdi, Skift

Grab is the go-to for motor companies wanting a piece of Southeast Asia’s future mobility market, as Hyundai’s additional tenfold investment shows.

1 week ago

Uber Is Going an Extra Mile to Retain Drivers Amid Labor Crunch

Uber Is Going an Extra Mile to Retain Drivers Amid Labor Crunch

Eric Newcomer, Bloomberg

Uber wants to earn loyalty from its drivers by offering extra pay and free college. But the company also wants to treat its drivers as contractors, not employees. No wonder they jump ship when a better opportunity comes up.

2 weeks ago

Uber Talks Up Its Side Hustles in March Toward an IPO

Uber Talks Up Its Side Hustles in March Toward an IPO

Eric Newcomer, Bloomberg

The success or failure of Uber's upcoming IPO try will hinge on the merits of its core ridesharing business. Big bets are nice to have and can turn out to have enormous impact, but investors aren't usually known for their patience and long-term thinking.

4 weeks ago

Uber, Airbnb and Lyft Are Setting Up 2019 as a Landmark Year in Travel IPOs

Uber, Airbnb and Lyft Are Setting Up 2019 as a Landmark Year in Travel IPOs

Dennis Schaal, Skift

In initial public offering land, it's a long time until 2019. The markets are turbulent at the moment and there are big regulatory headaches that stubbornly persist, but investors are salivating at the prospect of dropping some money into Uber and/or Airbnb. These IPO plans could be very impactful.

4 weeks ago

Obama’s Former Transportation Secretary Will Head Policy at Lyft

Obama’s Former Transportation Secretary Will Head Policy at Lyft

Eric Newcomer, Bloomberg

Heavy-hitters from the Obama Administration have flocked to rising travel companies like Airbnb, Uber, and Lyft as they attempt to navigate the complex web of Washington politics and play ball with regulators.

1 month ago

Microsoft Invests in Ride-Hailing Platform Grab

Microsoft Invests in Ride-Hailing Platform Grab

Yoolim Lee, Bloomberg

This seems like a win-win for both sides. Microsoft gets a customer for its in-house cloud services operation and Grab now has a global tech firm as a partner.

1 month ago

SoftBank, Toyota Partner for Ride-Hailing Service

SoftBank, Toyota Partner for Ride-Hailing Service

Kevin Buckland, Pavel Alpeyev and Ma Jie, Bloomberg

After years of pumping investment money into other ridesharing services, two Japanese giants are giving it a go themselves, first with ride hailing and then autonomous vehicles. The stakes are rising.

1 month ago

Uber’s Quest to Hit on Another Moonshot Product

Uber’s Quest to Hit on Another Moonshot Product

Andrew Sheivachman, Skift

Uber needs to fix its culture and hit another moonshot beyond ridesharing. Nobody is quite sure where it will come from, but the result of investments in flying cars, autonomous cars, and a logistics network for businesses will be clear soon.

2 months ago