Airlines

Airlines Ponder How to Respond as Air Rage Incidents Increase Markedly

Airlines Ponder How to Respond as Air Rage Incidents Increase Markedly

Benjamin Katz, Bloomberg

People like to blame airlines for causing this problem by treating passengers poorly. But in so many places, people are angry for many reasons, often related to political climates or economic troubles. In the controlled space of a plane, travelers sometimes lash out.

5 days ago

Should More Airlines Spin Off Their Loyalty Programs?

Should More Airlines Spin Off Their Loyalty Programs?

Brian Sumers, Skift

Joseph DeNardi, an analyst with Stifel, is passionate about his thesis — that airlines should sell their frequent flyer programs. Yes, an airline can make money doing so. But airlines that don't operate their own programs sometimes get into trouble. They have far less data about customers than their competitors. And in 2017, access to data is a big deal.

5 days ago

Israel’s El Al Airlines Struggles in a Newly Open Market

Israel’s El Al Airlines Struggles in a Newly Open Market

Yaacov Benmeleh, Bloomberg

For many years, El Al had the benefit of competing in a market with some tight controls over what airlines could fly where. That's over now, and Israel's flag carrier needs to improve, or it will continue to shed customers.

5 days ago

Japan Air Invests $10 Million in Concorde Successor

Japan Air Invests $10 Million in Concorde Successor

Kyunghee Park and Anurag Kotoky, Bloomberg

Concorde was a magnificent technical achievement but not really a profitable one. Spending $10 million on a supersonic successor doesn't appear to be the best use of money.

6 days ago

NAACP Won’t Yet Lift Its American Airlines Travel Advisory

NAACP Won’t Yet Lift Its American Airlines Travel Advisory

Associated Press

American Airlines' plan to combat discrimination sounds good so far. However, one of the hardest parts — for any company — will be increasing C-suite diversity as well as inclusion. That would truly be more than just a Band-Aid approach to the problem.

6 days ago

European Growth Helps Boost Global Airline Profits

European Growth Helps Boost Global Airline Profits

Christopher Jasper and Benjamin Katz, Bloomberg

Despite the multiple bankruptcies, European aviation has actually had a pretty good year. And with some of the weaker carriers exiting the market, there are more opportunities for the likes of Lufthansa and IAG to exploit their dominance.

6 days ago

American’s Pilot Scheduling Error Might Cost the Airline $10 Million

American’s Pilot Scheduling Error Might Cost the Airline $10 Million

Associated Press

Poor American Airlines. Its public relations team spent much of last week chasing its tail over an issue that never should have become public. Yes, the technical error might cost American an extra $10 million to fix. But for a corporation this big, that's not much money.

6 days ago

Australia’s New Long-Haul Service to Europe Could Be Just the Beginning

Australia’s New Long-Haul Service to Europe Could Be Just the Beginning

Allan Leibowitz, Skift

A new direct route will change traveler habits on Australia’s west coast and may deliver more market share to Qantas. But, more importantly, it looks set to herald more ultra-long-distance connections between Australia and Europe.

6 days ago

Allegiant Air Agonizes Over New Routes for Months or Even Years

Allegiant Air Agonizes Over New Routes for Months or Even Years

Brian Sumers, Skift

Allegiant can't fly its MD80s from some cities at certain times of the year. It sometimes cancels routes before they launch. And it's not interested in coast-to-coast routes. Learn why in this discussion with the airline's director of planning.

1 week ago

American Airlines Solves Holiday Pilot Shortage and 3 Other Aviation Trends This Week

American Airlines Solves Holiday Pilot Shortage and 3 Other Aviation Trends This Week

Sarah Enelow, Skift

This week in aviation, we wondered who's really taking care of their customers. Delta is bringing back free upgrades; Southwest is ready to pay to make travelers happy, and American was forced to scramble to address a pilot shortage scare.

1 week ago

American Airlines Solves Its Holiday Pilot Problem and Will Not Cancel Any Flights

American Airlines Solves Its Holiday Pilot Problem and Will Not Cancel Any Flights

Brian Sumers, Skift

This was a lot of public drama for no reason. Maybe it would have been better for the company and the union to solve their differences in private. The flights would have continued as scheduled, and no one would have known there was an issue.

1 week ago

American Airlines Cracks Down on Smart Luggage With Built-In Batteries

American Airlines Cracks Down on Smart Luggage With Built-In Batteries

Brian Sumers, Skift

This is a good move by American Airlines. Yes, passengers should know they can’t check luggage with built-in chargers. But there’s always a big scrum on the plane or at the gate when bags must be checked at the last minute. Surely, some passengers forget to remove the batteries.

1 week ago