Articles tagged “world passeger summit”

Happy Passengers May Make a Difference to Airline Performance After All

Happy Passengers May Make a Difference to Airline Performance After All

Marisa Garcia, Skift

The point IATA makes is that airlines do benefit from and are interested in having happy customers. Schaaf says that proof of the pudding is in the airlines which pay good money to buy this report from the Association.

4 years ago