Articles tagged “united”

United Moves Up Its Plans for Premium Economy

United Moves Up Its Plans for Premium Economy

Grant Martin, Skift

Elite loyalty members of United's MileagePlus program will be able to get free upgrades to international premium economy cabins this summer as the product fully rolls out.

6 days ago

United’s New Loyalty Boss Confirms Focus on Demand, Not Miles, Is Here to Stay

United’s New Loyalty Boss Confirms Focus on Demand, Not Miles, Is Here to Stay

Grant Martin, Skift

United's new vice president of loyalty is putting his weight behind a new credit card and a handful of other initiatives at the airline. It will be interesting to see how those goals mesh with a weary base of MileagePlus members and a management team eager to turn profit and save cash.

3 weeks ago

United Airlines Accused of Using TVs to Bash Unions

United Airlines Accused of Using TVs to Bash Unions

Josh Eidelson, Bloomberg

Workers say United Airlines is on an anti-union tear. The company says it is merely trying to educate its employees. Either way, CEO Oscar Munoz finds himself and his airline all over social media yet again. And it's not good.

4 weeks ago

United Picks Former FAA Boss as New Chairwoman

United Picks Former FAA Boss as New Chairwoman

Mary Schlangenstein, Bloomberg

Jane Garvey is likely to have a busy few years overseeing CEO Oscar Munoz, with a number of big decisions on the horizon.

1 month ago

United Airlines Trims Mexico Flights as Demand Stumbles

United Airlines Trims Mexico Flights as Demand Stumbles

Mary Schlangenstein, Bloomberg

In the airline industry, flights come and go all the time. Clearly, United is calculating it can make more money sending its aircraft to places other than Mexico. Domestic demand remains robust, almost every airline has said on recent earnings calls.

1 month ago

Delta’s Investments Pay Off in Business Traveler Loyalty

Delta’s Investments Pay Off in Business Traveler Loyalty

Grant Martin, Skift

On one hand, Delta's frequent flyers have a less-effective loyalty program. But on the other, they're flying a great airline.

2 months ago

United Airlines Hires Former White House Press Secretary Josh Earnest

United Airlines Hires Former White House Press Secretary Josh Earnest

Tom Lowry, Skift

He may have served in one of the most scandal-free administrations in recent White House history, so former press secretary Josh Earnest will be tested in this new role. No CEO has been under fire quite like Oscar Munoz in the past year.

2 months ago

United’s Rapid Growth Strategy Isn’t Hurting Fares Yet

United’s Rapid Growth Strategy Isn’t Hurting Fares Yet

Michael Sasso, Bloomberg

When United said in January it was adding seats and flights, investors were not happy and sent United Continental shares down 11 percent. But a new filing from the company shows those fears over growth hurting the top line may have been unwarranted. It's early days for the growth strategy, but so far the news is encouraging.

3 months ago

5 Ways to Humanize the Next Big Thing in Aviation — Super-Long Flights

5 Ways to Humanize the Next Big Thing in Aviation — Super-Long Flights

Colin Nagy, Skift

As flights tip over the 17-hour mark, airlines need to be thinking about ways to raise the level of civility on these uncomfortable trips.

3 months ago

Besieged United CEO Looks to Move Beyond Apologies, Crises

Besieged United CEO Looks to Move Beyond Apologies, Crises

Grant Martin, Skift

Oscar Munoz has once more adopted the role of chief apology officer as loyal passengers raise questions about how the airline treats animals. It's a role that he's used to at this point.

3 months ago

United’s Premium Economy Domestic Expansion Should Learn From Polaris Mistakes

United’s Premium Economy Domestic Expansion Should Learn From Polaris Mistakes

Grant Martin, Skift

A premium economy cabin on United's domestic fleet could give it a leg up on competitors in terms of both product and revenue. But can it actually execute?

3 months ago

United Gives Airline Employees a Chance to Win $100,000 Instead of Bonuses

United Gives Airline Employees a Chance to Win $100,000 Instead of Bonuses

Michael Sasso, United

New idea: Throw a can of soup in the middle of a circle of employees and whoever comes out with it is the winner! If our sarcasm isn't clear we'll just say it this way: This seems like a terrible way to encourage teamwork, build loyalty, or anything else that's good for a company. But it does seem fitting for our current climate.

4 months ago