Articles tagged “united”

United Upends Loyalty Program to Prioritize Dollars Over Miles

United Upends Loyalty Program to Prioritize Dollars Over Miles

Grant Martin, Skift

United's MileagePlus program is changing dramatically in 2020 to focus more on high-spend rather than high-mileage travelers. Translation: It's getting harder for frugal flyers to be elite.

2 months ago

United President Quashes Rumors He Might Jump Back to American Airlines

United President Quashes Rumors He Might Jump Back to American Airlines

Sean O'Neill, Skift

United's Scott Kirby has pledged to remain as president of the airline despite rumors to the contrary. But that won't quell talk about whether American Airlines' CEO Doug Parker will last through the year.

2 months ago

United Upgrades Its Upgrade System for Frequent Flyers

United Upgrades Its Upgrade System for Frequent Flyers

Grant Martin, Skift

United's new points-based system for upgrading MileagePlus members should be more flexible and straightforward for elite travelers. Emphasis on "should be."

2 months ago

Expedia CEO Is Unfazed by Airbnb’s Growing Vacation Rental Lead

Expedia CEO Is Unfazed by Airbnb’s Growing Vacation Rental Lead

Sean O'Neill, Skift

Mark Okerstrom, the chief of Expedia Group, has high hopes for his recently rebranded homesharing unit Vrbo. But as competition intensifies in the segment, we're wondering if we'll be describing Vrbo (pronounced "VER-boh") using active verbs or passive ones.

3 months ago

United to Keep Boeing 737 Max Fleet Grounded Through Mid-December

United to Keep Boeing 737 Max Fleet Grounded Through Mid-December

Justin Bachman, Bloomberg

It's not surprising that United Airlines is removing the Boeing 737 Max from its schedule until December 19. It's a smart call — Southwest just made a similar move. The whole industry is waiting for Boeing to deliver a long-promised software fix to restore trust in the airplane.

3 months ago

United Airlines Removes Expiration Dates From Frequent Flyer Miles

United Airlines Removes Expiration Dates From Frequent Flyer Miles

Grant Martin, Skift

United's decision to remove the expiration date from MileagePlus accounts is a small gesture toward improving the lives of its loyalty program members — and could eventually be key to its growth.

3 months ago

United Invests in Clear to Offer Frequent Flyers Easier Screening

United Invests in Clear to Offer Frequent Flyers Easier Screening

Sean O'Neill, Skift

Clear doesn’t let you skip security screening at U.S. airport checkpoints, but its promise is to make the effort take less than five minutes consistently. Clearly United has heard from its most frequent customers that they value that consistency.

4 months ago

United Touts Environmental Impact From Eco-Friendly Flights

United Touts Environmental Impact From Eco-Friendly Flights

Grant Martin, Skift

While last week's eco-friendly flight was as much marketing as it was real innovation, United is still leading the way toward environmentally friendlier skies.

6 months ago

TripActions Teams Up With United Airlines to Offer More Efficient Booking

TripActions Teams Up With United Airlines to Offer More Efficient Booking

Isaac Carey, Skift

Going forward TripActions hopes direct connections with airlines can give it a leg up on the competition. Encouraging its customers to use the functionality, though, could be tricky.

6 months ago

Expedia Mulls Matching Booking on Resort Fee Commissions

Expedia Mulls Matching Booking on Resort Fee Commissions

Dennis Schaal, Skift

When Priceline ended traveler fees on airline bookings a decade ago, the other online travel agencies generally followed. Whether Expedia will match Booking.com and start charging hotels commissions on resort fees is a much more complex issue. Part of it depends on how much resistance Booking gets from hotels to its new policy.

6 months ago

United Moves to Oust Avianca Chairman

United Moves to Oust Avianca Chairman

Ezra Fieser and Justin Bachman, Bloomberg

German Efromovich did this to himself, after offering United majority stake in the airline as collateral for a loan. If he leaves, control could transfer to its second-largest investor, Kingsland Holdings.

7 months ago

Expedia CEO: If United Doesn’t Talk New Deal, It Will Be ‘Completely Bewildering’

Expedia CEO: If United Doesn’t Talk New Deal, It Will Be ‘Completely Bewildering’

Dennis Schaal, Skift

It's certainly possible that United may walk away from Expedia on September 30 if the two parties can't reach a new contract. Expedia is downplaying the financial impact, but the repercussions would be far-reaching — and would amount to a big hit to the Expedia brand.

7 months ago