Articles tagged “travel agencies”

Travel Advisors Can Be Part of Overtourism Solutions

Travel Advisors Can Be Part of Overtourism Solutions

Maria Lenhart, Skift

Overtourism is becoming a bigger problem for popular destinations, having a negative impact on local communities as well as on the visitor experience. Travel advisors can help the situation by suggesting alternatives to crowded places and times to take trips.

1 month ago

Overtourism Has Travel Advisors Telling Their Customers to Please Go Somewhere Else

Overtourism Has Travel Advisors Telling Their Customers to Please Go Somewhere Else

Allan Leibowitz, Skift

While everyone has heard horror stories of overcrowded destinations, hostile locals, and lining up for hours for a glimpse of a tourist attraction, travel advisors are still faced with requests to visit the world’s most popular places. They have a dilemma: Do they make the booking or risk losing the business by recommending alternatives?

2 months ago

Hispanic-Owned Travel Agency Emphasizes Trust as Key Selling Point

Hispanic-Owned Travel Agency Emphasizes Trust as Key Selling Point

Maria Lenhart, Skift

Express Travel, a travel agency serving a largely Hispanic customer base, has built an extensive clientele over the past 30 years. Relationships, community involvement, and intimate awareness of how its clients like to travel have a lot to do with its success.

2 months ago

Travelers Not Yet Deterred by Shutdown But Agent Concerns Grow

Travelers Not Yet Deterred by Shutdown But Agent Concerns Grow

Maria Lenhart, Skift

The government shutdown is not yet a big problem for travel advisors and their clients, but it could become one if it doesn’t end soon. Airport security concerns and national park travel, which picks up in the spring, could become major issues.

3 months ago

Why Are So Many South Korean Travel Agencies Closing?

Why Are So Many South Korean Travel Agencies Closing?

Youjin Lee, Skift

Korean tour agencies got a harsh wakeup call last year. This year, they must prove they have a reason to exist alongside foreign online travel agencies and booming travel startups.

3 months ago

American Airlines and Expedia Quietly Settle Trademark Lawsuit

American Airlines and Expedia Quietly Settle Trademark Lawsuit

Dennis Schaal, Skift

It isn't clear precisely by what terms American Airlines and Expedia settled their trademark infringement lawsuit. What is known is that Expedia's Add-On Advantage program, the subject of the dispute, remains operational.

3 months ago

Agencies Find Opportunity When Vacations Are Tacked Onto Business Travel

Agencies Find Opportunity When Vacations Are Tacked Onto Business Travel

Fred Gebhart, Skift

Conventional wisdom says a good travel agent can arrange leisure travel or corporate travel, but not both. Even if it were true, there’s nothing to prevent the agency from selling both leisure and business travel — except believing conventional wisdom.

4 months ago

European Commission Is Probing Travel Distribution Systems for Anticompetitive Practices

European Commission Is Probing Travel Distribution Systems for Anticompetitive Practices

Dennis Schaal, Skift

Over the years, the big global distribution systems have been a major barrier to innovation by airlines and travel startups, in particular. The European Commission now intends to take a serious look at this dynamic.

5 months ago

Tzell Travel Advisor Turned Eric Clapton and Pink Floyd Into Fans of Her Tour-Planning

Tzell Travel Advisor Turned Eric Clapton and Pink Floyd Into Fans of Her Tour-Planning

Paul Biasco, Skift

As a travel advisor focusing on the entertainment industry, Amy Keeling has been practicing personalization for years, although not in the way the tech world thinks about it. Keeling has become an expert in ensuring comfort for her roster of rock bands as she learned their unique preferences over the last 25 years.

5 months ago

Luxury Travel Advisors Aim to Put the Person Back in Personalization

Luxury Travel Advisors Aim to Put the Person Back in Personalization

Sean O'Neill, Skift

Luxury travel advisors can thrive with the help of tech, rather than fear it, according to Matthew Upchurch, CEO of Virtuoso, and Jack Ezon, founder of Embark. Their claim makes intuitive sense.

7 months ago

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Blockchain and Travel: Distributed Ledger Technology is Changing the Business of Airlines and Travel Agencies

Blockchain and Travel: Distributed Ledger Technology is Changing the Business of Airlines and Travel Agencies

Further Network + Skift

Travel tech leaders are betting on blockchain to transform nearly every aspect of the travel journey, making transactions simpler, more affordable, and more trustworthy, for both providers and consumers.

8 months ago

New Skift Research Report: The State of India Outbound Travel 2018

New Skift Research Report: The State of India Outbound Travel 2018

Meghan Carty, Skift Research

The India outbound travel market is poised to boom in a matter of years. The global travel industry needs to make itself aware of this market and why it matters now, so they’re not scrambling to catch up later.

8 months ago