Articles tagged “travel advisors innovation report”

Fast-Growing Travel Companies Break With Agency Traditions

Fast-Growing Travel Companies Break With Agency Traditions

Maria Lenhart, Skift

Eschewing the usual travel agency business model, two travel companies on the Inc. 5000 list are enjoying significant success by providing highly curated itineraries and hiring staff with specialized expertise. Their approach is clearly resonating in today’s on-demand culture.

6 months ago

How Much the Human Connection Still Matters

How Much the Human Connection Still Matters

Maria Lenhart, Skift

Serving the emotional needs of clients, a key theme during this year's Virtuoso Travel Week, is another indicator of how the travel advisor's role continues to evolve beyond the booking of travel. Tech tools are a help in determining emotional needs, but not as much as human interaction.

6 months ago