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Articles tagged “training”

Business Travel

Travel Advisor Recruits Participate in Host Agency Boot Camps

Host agencies are seeing an influx of prospective travel advisors, many coming from other careers, and are creating education programs to ensure the newcomers are up to par. There are a wide range of options out there, so potential agents should do their research before choosing a host.

Paul Biasco, Skift | 5 years ago

Travel Advisor Recruits Participate in Host Agency Boot Camps

Business Travel

Travel Advisor Innovation Report: How to Tap Into the Multicultural Travel Market

Travel advisors need to be tech-savvy and sensitive to the needs of ethnic travelers, who tend to travel with extended family, some of whom may not be fluent in English.

Maria Lenhart, Skift | 5 years ago

Travel Advisor Innovation Report: How to Tap Into the Multicultural Travel Market

Business Travel

Signature Travel Network Bootcamp Emphasizes Agent Earnings, Not Airport Codes

The move by Signature Travel Network to attempt to attract new and diverse talent to the travel advisor profession is a strong one at a time where there is a common perception that the field lacks a bright future. This program could bolster a trend.

Paul Biasco, Skift | 5 years ago

Signature Travel Network Bootcamp Emphasizes Agent Earnings, Not Airport Codes

Business Travel

Luxury Agency Groups Tackle the Recruitment Conundrum

Today's luxury agent has to be part travel advisor, part business person, and part life coach. Finding candidates with this trifecta of skills is no easy task. That's why a pair of top luxury agency consortia is tackling the recruitment conundrum through education.

Laura Powell, Skift | 5 years ago

Luxury Agency Groups Tackle the Recruitment Conundrum

Business Travel

Rail Tour Operator Rocky Mountaineer Targets Cruisers Through Agent Sales

Rocky Mountaineer relies heavily on travel advisors to sell its luxury train experiences through the Canadian Rockies, but there’s room for improvement. The rail tour company launched a new agent training program to clear up misconceptions about its mode of travel.

Paul Biasco, Skift | 5 years ago

Rail Tour Operator Rocky Mountaineer Targets Cruisers Through Agent Sales

Tourism

U.S. Indigenous Tourism Association Targets Italian and German Visitors

Visitation to Indian Country has been steady during the Trump Slump, and that might be attributed to a focus on attracting visitors from Italy and Germany.

Sarah Enelow, Skift | 6 years ago

U.S. Indigenous Tourism Association Targets Italian and German Visitors

Travel Agents

The Travel Agent of the Future May Be the Travel Agent of the Past

Travel agencies are using digital education tools to reach the new generation of agents. More valuable could be back-end innovations that make life for agents more fun than figuring out dated computer systems.

Andrew Sheivachman, Skift | 7 years ago

The Travel Agent of the Future May Be the Travel Agent of the Past

Hotels

Hotel-Employee Mentoring May Reduce Stress, But Not for the Most-Freaked Out

Mentoring programs may be one of the more effective hospitality human resource strategies that money can't necessarily buy.

Dan Peltier, Skift | 8 years ago

Hotel-Employee Mentoring May Reduce Stress, But Not for the Most-Freaked Out

Hotels

7 Hotel CEOs on Empowering Employees Who Work With Guests

Hotels are moving away from guidebooks and guidelines and learning how to empower their employees to adapt their services and relationships with individual guests.

Samantha Shankman, Skift | 9 years ago

7 Hotel CEOs on Empowering Employees Who Work With Guests

Airlines

What It’s Like to Fly a Hawaiian Airlines A330 Into Beijing

Having an in-house simulator of the type that Hawaiian Airlines now has seems like a huge investment, but it could turn out to be a money-maker, as well.

Dennis Schaal, Skift | 10 years ago

What It’s Like to Fly a Hawaiian Airlines A330 Into Beijing